Frequently Asked Questions (FAQ)
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Where is the Learning Resource Center (LRC)?
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What are the LRC hours?
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How do I meet with a Librarian?
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Where is the Print Center?
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How do I look up books and resources available through the LRC?
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I don’t see my program panel on my LibLynx account.
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How can I effectively search for literature?
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How can I find the whole article?
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What if I can’t find the article I need through the LRC databases?
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How do I request an article that I can’t find full-text?
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How much time should I allow for an article request or interlibrary loan?
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How do I suggest the LRC purchase a book or other resources?
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How can I find RMU templates for presentations or scholarly posters?
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How do I sign up for a MyNCBI account?
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How do request a proctored exam?
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How do I find and purchase my textbooks?
Answers
1. Where is the Learning Resource Center (LRC)?
The LRC is located on the 7th floor, southeast corner.
2. What are the LRC hours?
The LRC is open 24/7 with badge access to the Tower. LRC staffing hours are Monday – Friday, 9 AM – 5 PM.
3. How do I meet with a Librarian?
The librarians are in the LRC Monday-Friday from 9 am to 5 pm. You can walk in or schedule a Zoom or an in-person appointment.
4. Where is the Print Center?
The Print Center is located in the LRC. You can print from a computer station or Add RMU Printers through the PrinterLogic chicklet (admin code: nk0l94r1) to print from your computer. Students have unlimited black & white prints and copies. The KIC Scanner is also available in the Print Center.
5. How do I look up books and resources available through the Learning Resource Center?
We urge all users to access LRC resources through LibLynx chiclet in Okta. You can also go to the LRC’s main website to get to LibLynx or OCLC Discovery.
Click here for the LRC Library Catalog. Type your terms in the search box.
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6. I don’t see my program panel on my LibLynx account.
Email library@rm.edu to let us know your program panel is not showing. We will email you back when it has been updated. It is a good idea to clear your cookies and cache before logging back into Okta and accessing the LibLynx chiclet.
7. How can I effectively search for literature?
Literature searching is an art. It takes time and practice to learn good search strategies. RMU offers library training courses to all students. Please Book a Librarian for assistance, as well as visit the LRC Training page on this website. Here are some useful pointers:
When using PubMed, first try the Automatic Term Mapping. Later, you may want to identify MeSH terms and use them to narrow in on your topic. Search for one term at a time, then combine searches in the Advanced section to narrow your search.
8. How can I find the whole article?
There are a number of ways to get full-text. Publishers will always give you the full text, but rarely for free. Never pay for articles! We can get them at no cost to you.
- LibKey Nomad: This is a free extension that runs on your browser. The green teardrop will appear on PubMed, Wikipedia, and publisher sites with a link to the article, if it is in our subscriptions, or a link to request it through an interlibrary loan.
- Through our paid subscriptions: Copy and paste the article title into the search box in EBSCO Discovery, which contains the majority of our full-text holdings.
- Google Scholar: Copy and paste the article title into the search box. If it is available full-text there, it will have a PDF to the right of the listing. About 40% of the time full-text is available.
- Google: Try searching for the article name in quotes. This works about 5% of the time.
- ResearchGate.com or Academia.edu: Sign up with one or both of these free sites.
- Archive.org: For books and journals more than 10 years old, you can sometimes find them here. You will need to make a free account to borrow materials for up to 2 weeks.
- Interlibrary Loan (ILL): See Q.10.
- If we can’t get an article for you through Interlibrary Loan, we will purchase it for you.
9. What if I can’t find the article I need through RMUoHP’s databases?
Not all articles are available in full text in our subscription databases. If the full text is not available through RMU, request an InterLibrary Loan (ILL) (see Q.10). If we cannot find it through ILL, we will verify if you’d like us to purchase the article for you.
10. How do I request an article that I can’t find in full text?
Assuming you checked the usual resources (PubMed and its links to EBSCO, your local university and/or hospital libraries, and Google/Google Scholar), request the article through RMU.
- PubMed: Click on Email, and put library@rm.edu in the To field.
- EBSCO Databases: Click Submit via Interlibrary Loan, fill out your personal information, and click Send.
- Ovid: Click on Document Delivery, fill out your personal information, and click Order.
- ComDisDome: Click on Find a Copy, then Request this Item, fill out your personal information, and click Send Request.
- For all other sources, submit a request through the Help Center with as much information as you can find on the article.
11. How much time should I allow for an article request or interlibrary loan?
Please expect a timeframe between three to five business days. We are dependent on other libraries to fill your request. Requests may not be processed late at night, on weekends, or during holidays. We will keep you posted regarding the status of your requests.
12. How do I suggest the Library purchase a book or other resource?
Send an email with all the necessary information (author, title, edition, publisher, ISBN) to library@rm.edu.
13. How can I find RMU templates for presentations or scholarly posters?
Click here for RMU branded templates; check out this page to view RMU’s branding information.
14. How do I sign up for a MyNCBI account?
Check out this tutorial for instructions. Email library@rm.edu if you have additional questions.
15. How do I request a proctored exam?
Visit the Help Center to fill out a form to request a proctored exam. The Testing Center is located in the LRC. Lockers are available for students to store their personal belongings next door in the Print Center. The Testing Center webpage provides more information about the proctoring services RMU provides.
Additional questions can be answered by the Testing Center Coordinator.
16. How do I find and purchase my textbooks?
Visit the Textbooks page to find out more information about our online MBS Bookstore. You can also click on the MBS Bookstore chiclet in Okta.
Additionally, each program’s booklist has all the textbooks for all the courses for the current semester listed. You can purchase books from the MBS Bookstore, Amazon, or other preferred vendor.