Background and Problem: Over the past several years, growing attention has focused on the emergence of antibiotic resistant bacteria. As a result of this attention, extensive studies have been conducted to describe the emerging threats of infectious desease that no longer respond to the traditional repertoire of antibiotics. The lack of understanding about the potential adverse affect of antibiotic therapy when diagnosed with a viral infection leaves both clients and providers frustrated and potentially dissatisfied. Purpose and Scope: This investigation sought to describe the level of parent satisfaction with perceived healthcare following a parental teaching intervention for a child with viral infection. The study was that of a quantitative design using descriptive methodology and based on an evidence-based practice systematic review as defined by Sackett, Straus, Richardson, Rosenburg, and Haynes. The survey tool was the Client Satisfaction Tool by Bear, Covelli, and Bruneli. Parents (N=60) of ill children, ages 1 to 12 inclusive were asked to particiapte and given supportive care instruction for a viral infection diagnosis. The teaching intervention included potential adverse effects of antibiotic therapy when diagnosed with a viral infection and homecare techniques to alleviate viral sequelae. Data was analyzed by using descriptive statistics (mean, median, and mode) and standard deviation with SPSS� software. Goal: Successfully implement a parental teaching intervention for viral infections without antibiotic use within a selected healthcare organization. Objectives: 1. Decrease misuse of antibiotics for viral infections among children ages one to twelve years through parental teaching intervention. 2. Increase parent knowledge about the appropriate use of antibiotics in children with infections between ages 1 to 12 years with parental teaching intervention. 3. Foster high level of parental satisfaction with healthcare following parental teaching intervention for supportive care of a viral infection. Plan: Phase One: Conduct a needs assessment using a published evidence-based critique template. Phase Two: Desgin a parental teaching intervention using the Evidence Based Medicine (EBM) approach, in which key findings from the systematic review of literature is compared to available current practice guidelines, resulting in best practice recommendations. Phase Three: Following RMUoHP IRB approval, implement the evidence-based parental teaching intervention for projected sample (N=60) of parents of an ill child with viral infection. Phase Four: Measure level of parent satisfaction with perceived healthcare following the selected teaching intervention using the Client Satisfaction Tool. Outcomes and Results: Two measures of satisfaction (overall and total score) revealed high levels (96.6% and 98%) of parent satisfaction with perceived healthcare following parental teaching for a child with viral infection. Reliability of the instrumentation was additionally tested in the sample (N=60), and revealed a statisically significant strength (r=.85; �p�< .000) for the tools performance in this population.
