The occupational therapy (OT) profession has evolved. Therapists had to advocate for policymakers, insurance companies, providers, employers, manufacturers, consumers of healthcare services, and others to promote the value of OT services. In 2008, the Institute for Healthcare Improvement (IHI) launched the Triple Aim. The triple aim consists of three pillars: improving the patient experience of care, improving the health of populations, and reducing the per capita cost of healthcare. Aligning the triple aim pillars with the Occupational Therapy Practice Framework: Domain and Process, 4th ed, the OT profession can help improve healthcare. A limited number of outpatient OT practices provide services to treat patients throughout the lifespan. A business plan capstone project was developed to provide holistic, occupation-based patient care to treat the whole person: mind, body, and soul. This was achieved by integrating traditional treatments with occupation-based interventions and assessments to achieve patient goals. Occupation-based services address conditions often referred to by other healthcare providers, allowing OTs to improve patient experience in the healthcare system, reducing the per capita cost of healthcare and improving the health of populations in the local community.
